Privacy policy

Privacy Policy

Effective Date: 12/28/2023
At Onsen Accounting, we are committed to ensuring the privacy and security of our clients' personal and financial information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us when using our accounting services. By using our services, you acknowledge that you have read and agree to this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our accounting practice:
1. Personal Information: This may include your name, contact details, date of birth, Social Security number, and any other information necessary to provide our services.
2. Financial Information: We may collect financial data, such as bank account numbers, income details, expenses, and tax-related information, to assist in the accounting process.
3. Login Credentials: If you create an account with us, we may collect your username, password, and other authentication information to secure your access to our services.

Use of Information

We use the information we collect for the following purposes:
1. Providing Accounting Services: We may use personal and financial information to prepare financial statements, tax returns, and provide other accounting services you request.
2. Communication: We may use your contact details to respond to inquiries, provide updates on your accounting matters, and inform you about our services.
3. Improving Our Services: We may analyze data to improve the quality and efficiency of our accounting services and develop new offerings.

Disclosure of Information

We do not disclose your personal information to third parties, except in the following circumstances:
1. Service Providers: We may share specific information with third-party service providers assisting us in delivering our accounting services. These parties are contractually obligated to safeguard your information and are prohibited from using it for any other purposes.
2. Legal Obligations: We may disclose personal information when required by law, such as complying with a court order, legal process, or government request.

Data Security

Protecting your information is of utmost importance to us. We implement security measures to prevent unauthorized access, use, or disclosure of your personal information. These measures include:
1. Encryption: We use industry-standard encryption techniques to protect data transmission between your device and our systems.
2. Internal Controls: We have established internal controls and procedures to restrict access to your personal information to authorized personnel only.
3. Data Retention: We retain your information for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.

Your Rights

As a client of Onsen Accounting, you have the following rights regarding your personal information:
1. Access: You may request access to the personal information we hold about you. We will respond to your request promptly and provide the information, subject to any legal limitations.
2. Rectification: If you believe any of your personal information is inaccurate or incomplete, you may request that we correct or update it.
3. Withdrawal of Consent: You have the right to withdraw your consent for us to process your personal information. However, doing so may affect our ability to provide certain accounting services.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective when posted, and we encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions or concerns regarding this privacy policy or our practices, please contact us at:
Onsen Accounting and Business Services Limited
5 Brayford Square
London,E1 0SG
Email: enquiries@onsenaccounting.co.uk